FAQ2019-05-04T03:01:14+00:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Here we provide a small list of our most commonly asked questions concerning removalists and moving house. Please feel free to also ask us for any other information that you feel is important for you to know. Our staff are only to happy to help.

What are your payment terms?2019-05-01T00:49:21+00:00

Our payment terms are Cash, Credit Card, or EFT on completion except when moving outside of local area (such as the country or interstate). When moving long distances, we kindly ask for a 50% deposit prior to departure with the remainder payable on delivery.

Are your quotes no obligation?2019-05-01T00:50:23+00:00

All our quotes are obligation free.

Do you offer storage services?2019-05-01T00:51:13+00:00

We network with a M1 Mega Storage or any facility of our customers choosing.

How much notice do you need?2019-05-01T00:51:49+00:00

As with any major decision in your life, time is important. The more time we have to plan your move, the better the experience we can provide.  Our peaks times during the year are from October-February. So ideally give us as much notice as you can during these times.

Are our goods safe?2019-05-01T00:52:22+00:00

Yes, all our trucks are fitted with professional furniture pads and ties for wrapping and securing your precious cargo safely during transit. Our employees are hardworking, patient, and experienced. You can be sure that your household furniture and precious items are being handled with professionalism and care at all times.

Are you fully insured?2019-05-01T00:55:17+00:00

Yes we are insured. Our policies cover public liability, and Marine & Transit. You can rest assured your precious goods are in safe hands and are protected by insurance whilst in transit. You may view each of our policies by clicking the appropriate links below

Public Liability Insurance
Marine and Transit

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Moving Checklist

Take advantage of our free movers checklist to make sure you don’t forget anything along your way.

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